Terms & Conditions and Privacy Policy

Disclaimer for Assessment

The assessments provided by Heroes Made are designed for informational and educational purposes only. They are not intended to replace professional advice or serve as a substitute for consultations with qualified experts in relevant fields. The results of the assessments should not be considered as definitive conclusions or diagnoses.

Heroes Made does not warrant or guarantee the accuracy, completeness, or reliability of the assessments’ results. The assessments are based on general information and assumptions and may not take into account specific individual circumstances, medical conditions, or other factors.

Any action taken based on the results of the assessments is at your own risk. Heroes Made, its affiliates, partners, employees, or agents shall not be held liable for any direct, indirect, incidental, special, consequential, or other damages arising from the use of or reliance on the assessments, including but not limited to errors, omissions, or inaccuracies in the results.

Before making any significant decisions or taking actions based on the assessments, it is recommended to consult appropriate professionals, such as medical practitioners, legal experts, financial advisors, or other relevant specialists.

By using the assessments provided by Heroes Made, you acknowledge and agree to the above disclaimer and terms. If you do not agree with these terms, please refrain from using the assessments.

General Terms

By accessing and placing an order with Heroes Made, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website [https://heroesmade.com/] and SaaS Platform [https://heroesmade.me] and any email or other type of communication between you and Heroes Made.

Under no circumstances shall the Heroes Made team be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit arising out of the use, or the inability to use, the materials on this site, even if Heroes Made team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.

Heroes Made will not be responsible for any outcome that may occur during the course of the usage of our resources. We reserve the right to change prices and revise the resource usage policy at any moment.


Heroes Made grants you a revocable, non-exclusive, non-transferable, limited license to use the website and SaaS Platform strictly in accordance with the terms of this Agreement.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively referred to as “Suggestions”) you provide to Heroes Made regarding the website and the Platform will become the exclusive property of Heroes Made. Heroes Made has the right to freely use, copy, modify, publish, and redistribute these Suggestions for any purpose, without requiring credit or compensation to you.

Your Consent

We’ve updated our Terms & Conditions to provide full transparency about data collection when you visit our site and how it’s used. By using our website, registering an account, or making a purchase, you consent to our Terms & Conditions.

Links to Other Websites

These Terms & Conditions apply solely to our Services. Our Services may include links to external websites not operated or controlled by Heroes Made. We’re not responsible for the content, accuracy, or opinions expressed on these external sites. Please be aware that our Terms & Conditions no longer apply once you leave our platform. Your interaction with other websites is subject to their own rules and policies. Third parties may employ their own tracking methods, like cookies, to gather information.


Heroes Made uses “Cookies” to identify parts of our website you’ve visited. Cookies are small data pieces stored on your computer or mobile device by your web browser. They enhance website performance and functionality, although they aren’t necessary for basic use. Some features, such as videos, may become inaccessible without cookies. Most web browsers allow you to disable cookies, but doing so might limit your website functionality. Personally Identifiable Information isn’t stored in Cookies.

Service Cancellation

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Changes To Our Terms & Conditions

You acknowledge that Heroes Made may cease (permanently or temporarily) providing the Service, or any features within the Service, at its sole discretion, without prior notice. You’re free to stop using the Service anytime. You don’t need to inform Heroes Made when you discontinue using the Service. If Heroes Made restricts access to your account, you might lose access to the Service, your account details, and any associated files.

Should we decide to alter our Terms & Conditions, we’ll publish these changes on this page and update the “Terms & Conditions modification date” below.

Modifications to Our Website or Platform

Heroes Made retains the right to modify, suspend, or discontinue the website or the Platform or any connected service, with or without notice and without liability.

Updates to Our Website or Service

Occasionally, Heroes Made might enhance or improve website and/or features/functionality through updates, including patches, bug fixes, upgrades, and other modifications (“Updates”). Updates may modify or remove specific features/functionality of the website and the Platform. Heroes Made isn’t obliged to provide Updates or maintain particular features/functionality on the website or the Platform. All Updates are deemed integral to the website and subject to these Agreement terms.

Data Minimization and Purpose Limitation

At Heroes Made, we are committed to the principle of data minimization, which means that we collect only the minimum amount of personal information necessary to provide our educational services. Our platform partners with Global Grid for Learning (GG4L) to facilitate the collection of certain student information, specifically their full names and class details. This information is essential for creating personalized accounts on our platform and ensuring that students can access the appropriate digital classes and curated library resources tailored to their educational needs.

The collection of student names and class information is conducted with the sole purpose of enhancing the educational experience and enabling effective classroom engagement within our platform. We do not collect any unnecessary or extraneous data that is not directly relevant to our educational services.

We understand the sensitivity of student data and are dedicated to maintaining the highest standards of data security and privacy. The collected student information is treated with the utmost care, and we adhere to strict security measures to prevent unauthorized access, disclosure, or misuse.

It’s important to note that the data collected through GG4L is transmitted securely and used solely for the purpose of account creation and personalized learning experiences. We do not share this information with any third parties, except as required to provide our platform’s services or as permitted by applicable laws and regulations.

We remain committed to limiting the scope of data collection to what is necessary for the provision of our educational services and ensuring that student data is handled responsibly and in accordance with the relevant legal requirements.

If you have any questions or concerns about the data we collect and how it’s used, please feel free to contact us at info@heroesmade.com. Your privacy and the privacy of the students using our platform are of utmost importance to us.

Third-Party Services

We may include, provide, or make accessible third-party content (like data, information, applications, products, or services), or link to third-party websites or services (“Third-Party Services”). You acknowledge Heroes Made won’t be liable for Third-Party Services, including their accuracy, legality, quality, or any other aspect. You access Third-Party Services at your own risk, following their own terms and conditions.

Term and Termination

This Agreement is effective until terminated by you or Heroes Made. Heroes Made may, at its discretion, suspend or terminate this Agreement at any time and for any reason, with or without prior notice. This Agreement may terminate immediately, without prior notice from Heroes Made, in case of your failure to comply with any provision of this Agreement. You also have the option to terminate this Agreement by deleting the website and all related copies from your device. Upon termination of this Agreement, you must cease all usage of the website and delete any copies of it from your device. Termination of this Agreement will not affect any of Heroes Made’s rights or remedies available under law or equity in the case of your breach of obligations under this Agreement.

Copyright Infringement Notice

If you believe that any material on our website infringes on your copyright, please contact us with the following information:

  • A physical or electronic signature of the copyright owner or a representative authorized to act on their behalf.
  • Identification of the material claimed to be infringing.
  • Your contact information, including address, phone number, and email.
  • A statement from you that you have a good faith belief that the use of the material is unauthorized by the copyright owner.
  • A statement that the information provided is accurate and that, under penalty of perjury, you are authorized to act on behalf of the copyright owner.


You agree to indemnify and hold harmless Heroes Made, its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors from any claim or demand, including reasonable attorney’s fees, arising from your use of the website and the platform, violation of this Agreement or any law or regulation, or violation of any rights of a third party.

No Warranties

The website and the platform are provided “AS IS” and “AS AVAILABLE” without warranty of any kind. Heroes Made, its affiliates, and licensors disclaim all warranties, whether express, implied, statutory, or otherwise, regarding the website. This includes but isn’t limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing, course of performance, or trade practices. Heroes Made provides no warranty that the website or the platform will meet your requirements, achieve intended results, be compatible with other software or services, operate uninterrupted, be error-free, or that errors or defects will be corrected. Neither Heroes Made nor its providers make any representation or warranty about the operation or availability of the website, the information, content, or materials included thereon, or the accuracy, reliability, or currency of any information or content provided through the website.

Limitation of Liability

In no event shall Heroes Made or its suppliers be liable for any special, indirect, consequential, or incidental damages arising from the use of the website. This includes but isn’t limited to loss of profits, data, business interruption, or personal injury, even if Heroes Made has been advised of the possibility of such damages. The total liability of Heroes Made and its suppliers under this Agreement shall be limited to the amount actually paid by you for the website.


If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. This Agreement, along with any legal notices by Heroes Made, constitutes the entire agreement between you and Heroes Made concerning the Services.


Heroes Made may modify or replace this Agreement at its discretion. Material changes will be notified at least 30 days in advance. Continued use of the website after changes means your acceptance of the new terms.

Intellectual Property

The website’s and platform’s contents, features, and functionality are owned by Heroes Made, its licensors, or other providers, protected by copyright, trademark, patent, and other intellectual property rights laws. Reproduction or distribution is prohibited without Heroes Made’s express written permission.

Agreement to Arbitrate

This section applies to any dispute except those related to claims for injunctive or equitable relief regarding the enforcement or validity of Heroes Made’s intellectual property rights. You agree to resolve disputes through binding arbitration under the commercial arbitration rules of the American Arbitration Association. You have the right to seek interim relief in court. Legal costs of the prevailing party will be borne by the non-prevailing party.

Submissions and Privacy

Submissions you provide to Heroes Made become its exclusive property, allowing Heroes Made to use, modify, publish, or redistribute them without credit or compensation to you.


Participating in Promotions requires adherence to their specific rules. Heroes Made isn’t liable for external promotions, and you must comply with their terms.

Typographical Errors

Heroes Made may refuse or cancel orders due to typographical errors. If payment is made before cancellation, a credit will be issued.


If any provision of this Agreement is unenforceable, the remaining provisions continue in effect. Heroes Made operates from EU and USA and the Service isn’t intended for jurisdictions where it’s unlawful. Section headings are for convenience and have no legal impact.

Family Educational Rights and Privacy Act (FERPA) Compliance

Our platform is committed to complying with the Family Educational Rights and Privacy Act (FERPA). We understand the importance of safeguarding student data and ensuring its privacy. Any personally identifiable information (PII) collected from students, such as full names and class information, is securely managed and used solely for the purpose of placing them in the appropriate digital class and creating their personalized library of books.

Directory Information and FERPA Compliance:

Our platform operates in compliance with the Family Educational Rights and Privacy Act (FERPA), which is a federal law designed to protect the privacy of student education records. Under FERPA, certain information is classified as “directory information,” which includes non-sensitive data that may be disclosed without obtaining explicit consent, as long as the educational institution provides notice to parents or eligible students and allows them an opportunity to opt-out of such disclosures.

For our platform, we collect limited directory information such as students’ full names and class information. This information is used solely for the purpose of creating a personalized digital learning environment for each student. The collected directory information allows us to customize the student’s experience by placing them in the appropriate digital class and curating a personalized library of educational resources.

It’s important to note that while directory information can generally be disclosed without consent, we are committed to maintaining the privacy and security of all student data. We do not share directory information with any third parties, except as required to provide our platform’s services or as permitted by applicable laws and regulations.

Parents or eligible students who have concerns about the disclosure of directory information on our platform can exercise their right to opt-out by contacting the school or educational institution directly. We respect and honor these choices, and any data subject to an opt-out will not be used for public disclosures by our platform.

By using our platform, schools, parents, and eligible students acknowledge and agree to our practices related to the collection and use of directory information as outlined in this section.

Consent and Parental Responsibility

Our platform is designed to be used by students within an educational context, such as schools or educational institutions. It is the responsibility of the school or educational institution to obtain any necessary parental or guardian consent for students to use our platform. By using our platform, schools and educational institutions represent and warrant that they have obtained the necessary consents as required by applicable laws and regulations.

We do not collect personal information directly from students for the purpose of consent. Any information collected from students is done so with the understanding that proper consent has been obtained by the school or educational institution.

By providing access to our platform for students, schools and educational institutions acknowledge their responsibility to comply with all applicable laws and regulations regarding obtaining proper consent for student usage.

COPPA Compliance

We adhere to the Children’s Online Privacy Protection Act (COPPA) regulations when collecting and handling personal information from children under the age of 13. We obtain verifiable parental consent before collecting any personal information from children. This consent ensures that parents are aware of the data we collect and how it will be used.

We are committed to upholding the principles outlined in the Children’s Online Privacy Protection Act (COPPA), which is a federal law designed to protect the online privacy of children under the age of 13. Our platform strictly adheres to COPPA regulations when it comes to the collection and handling of personal information from children.

For students under the age of 13, verifiable parental consent is obtained through appropriate means, typically managed by the educational institution (school). This consent process ensures that parents or legal guardians are fully informed about the types of data collected and how that data will be used. The school, as the entity responsible for obtaining parental consent, may employ various methods, such as contacting parents directly, providing clear instructions for granting consent, and offering the option to review or revoke the collected data.

We work closely with educational institutions to support their compliance with COPPA regulations and the proper collection of verifiable parental consent. Our platform’s features and services are designed to align with these requirements and provide a safe and educational online environment for young users.

Parents or legal guardians who have questions or concerns about the data collected and the consent process are encouraged to reach out to the respective educational institution. By utilizing our platform, parents and legal guardians acknowledge and agree to our practices in accordance with COPPA as outlined in this section.

Student Data Privacy

We take student data privacy seriously. The data we collect, such as full names and class information, is used exclusively for educational purposes, including placing students in the correct digital class and curating personalized book libraries. We maintain strict security measures to protect this data from unauthorized access, and we do not share student data with any third parties except as necessary to provide our services.

Data Retention

We retain student data, including full names and class information, only for as long as necessary to fulfill the educational purposes for which it was collected which is one academic year. After this period, the data is securely deleted from our systems to ensure the ongoing privacy and security of our users.

Data Sharing and Disclosure

We do not share student data with any third parties except for our trusted service providers, such as Global Grid for Learning (GG4L), who assist us in delivering our educational services. Any sharing of data is strictly for the purpose of providing our platform’s functionality and enhancing the educational experience.

Security Measures

We implement robust security measures to protect student data from unauthorized access, alteration, or disclosure. Our security practices include encryption, access controls, regular security assessments, and adherence to industry standards to ensure the highest level of data protection.

Rights Under CCPA for California Residents

If our platform collects data from California residents, we comply with the California Consumer Privacy Act (CCPA). This includes providing users with the right to know what data is collected and how it’s used, the right to request deletion of data, and the right to opt-out of data sales.

Our platform recognizes and respects the rights afforded to California residents under the California Consumer Privacy Act (CCPA). If our platform collects personal information from California residents, we work in coordination with schools to ensure compliance with this important privacy legislation.

Under CCPA, California residents have the following rights:

Right to Know: As a student, you have the right to know what personal information is being collected about you and how it’s being used. Your school, as the educational institution you’re enrolled in, is committed to transparency. They provide accessible and understandable information about the types of data collected and the purposes for which it is used. We only collect your name and your class name in order to create your personal account on the platform. Your information is deleted at the end of the academic year.

Right to Deletion: You have the right to request the deletion of your personal information that has been collected. If you choose to exercise this right, your school, in collaboration with our platform, will take steps to securely delete your personal information from records, subject to any legal or legitimate requirements that may prevent complete deletion.

Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Rest assured; we do not sell personal information to third parties for monetary gain. Your school and our platform work together to ensure that your data remains secure and protected.

Your school is dedicated to safeguarding your privacy and ensuring that your rights under CCPA are respected. If you are a California resident and wish to exercise any of these rights, please contact your school’s administration, who will assist you in the process. Please note that certain exceptions and limitations may apply to these rights as required by law.

By using our platform, you acknowledge and consent to our practices as outlined in this section, in collaboration with your school’s administration, and in compliance with the California Consumer Privacy Act.

Notice to Individuals in the European Economic Area, the United Kingdom, Switzerland, and Brazil:

This section is applicable to individuals using or accessing Heroes Made’s Service while located in the European Economic Area, the United Kingdom, Switzerland (collectively, the “European Countries”), or Brazil at the time of data collection. This notice is in accordance with the General Data Protection Regulation (GDPR) of the European Union, the UK General Data Protection Regulation (UK GDPR), the General Personal Data Protection Act (LGPD) of Brazil, and other relevant data protection regulations in these regions.

We may request you to identify your current location or may use your IP address to determine your location. In case of any discrepancies between the terms of this section and other terms in this Privacy Policy, the terms of this section shall apply to individuals in a European Country or Brazil.

Legal Bases for Processing Your Personal Information:

Section & Purpose of Processing

Legal Bases for Processing

Section 3(2) To Maintain Legal and Regulatory Compliance.

Based on our legal obligations.

Section 3(4) To Detect and Prevent Fraud and Security Risks.

Based on our legitimate interest in ensuring the security of our services and users.

Section 4(1) As required by Law

Based on our legal obligations.

Section 3(1) To Provide Heroes Made’s Services.

Based on our contract with you or to take steps at your request prior to entering a contract.

Section 3(3) To Enforce Compliance with Our Terms, Agreements, and Policies.

Based on our legitimate interest to ensure compliance with our terms and policies.

Section 3(5) To Respond to Requests.

Based on our legitimate interest to provide effective customer support.

Section 3(6) To Provide Services Communications.

Based on our legitimate interest to keep you informed about our services.

Section 4(2) Within Our Corporate Organization.

Based on our legitimate interest in managing our corporate structure and operations.

Section 4(3) With Our Service Providers.

Based on our legitimate interest to engage service providers for efficient service delivery.

Section 4(5) With Our Business Partners.

Based on our legitimate interest to maintain business relationships and fulfill contractual obligations.

Section 3(8) To Research and Develop Our Services.

Based on our legitimate interest to improve and innovate our services.

Section 3(9) To Personalize Your Experience.

Based on our legitimate interest to provide personalized experiences.

Section 3(10) To Facilitate Corporate Acquisitions, Mergers, and Transactions.

Based on our legitimate interest in managing corporate changes.

Section 4(6) During Business Transaction or Other Asset Transfers.

Based on our legitimate interest in managing corporate changes.

Section 3(7) To Provide Marketing Communication.

Based on your consent.

Section 3(11) With Your Consent.

Based on your consent.


Individual Rights

Heroes Made respects your individual rights under the GDPR, UK GDPR, LGPD, and other applicable data protection regulations. If you are a resident of a European Country or Brazil, you may exercise the following rights:

  • Right to Access: You have the right to obtain a copy of your personal data that we hold, along with information about how it is processed.
  • Right to Rectification: You may request correction of inaccurate personal data we hold about you.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data.
  • Right to Restriction: You have the right to request restriction of processing under certain conditions.
  • Right to Object to Processing: You may object to certain types of processing, such as processing based on legitimate interests.
  • Right to Data Portability: You may request the transfer of your data to another data controller in a machine-readable format.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.
  • Automated Decision-Making: We do not use automated decision-making processes that significantly affect you.

To exercise these rights, please contact your school’s administration or the designated contact person, as they are responsible for the data handling process on your behalf.

Heroes Made is committed to protecting your rights and privacy in accordance with the relevant data protection laws. If you have any inquiries regarding your rights or our data processing practices, please contact us at info@heroesmade.com.

This section outlines the legal bases for processing personal information and the individual rights of users in the specified regions, aligning with GDPR, UK GDPR, and LGPD requirements. Always ensure that the content is accurately tailored to your practices and consult with legal experts if necessary.

Contact Information

If you have any questions or concerns about our privacy practices, you can reach out to us at info@heroesmade.com. We are dedicated to addressing any inquiries you may have regarding the privacy and security of student data.

Notice of Changes

We reserve the right to update our privacy policy as needed to reflect changes in our practices and to comply with evolving regulations. Any updates will be communicated to users through appropriate channels.


We are committed to making our privacy policy accessible to all users, including those with disabilities. If you encounter any accessibility challenges, please let us know so we can assist you.


Heroes Made is not responsible for content accuracy or guarantees. The Service, contents, and products are provided “AS IS” and without warranties. Heroes Made disclaims liability for damages or errors in the Service’s content. No warranties, express or implied, apply.